Executive Team

Our experienced Executive Team has an unwavering ambition to build the UK’s best broking and underwriting group, leading the business to achieve our connected broker strategy which delivers superior outcomes for our clients and rapid sustainable growth.

Executive Team

Rob Organ

Group Chief Executive

Rob joined the business in 2021 as part of Jensten’s acquisition of Tasker, where he had been CEO since 2018. His experience over the past 30 years has seen him lead divisions and businesses undergoing intense change. Rob has recently been appointed as Group CEO in November 2024 following his time as Retail Managing Director and he is keen to continue to grow Jensten through our connected broker strategy.

Qualified as a Chartered Accountant, Rob started his career at PwC where he advised insurance and fund management clients. After five years in Australia with AMP, first as Head of Finance & Strategy and then as Regional Director, Rob was appointed to lead Finance & Operations for Chase de Vere. Having spent two years as CFO at Bluefin, Rob became FD of AXA’s UK business before being appointed as CEO of Bluefin in 2015.

Ed Hannan

Chief Financial Officer

Ed joined Jensten in 2018 as CFO and leads our Finance and M&A functions. Experienced at driving growth and creating value, Ed plays a pivotal role in the success of the business’ growth strategy.

Qualifying as a Chartered Accountant during his time at PwC, he focussed on audit for non-life insurance and PE clients, followed by a period at EY’s insurance advisory business, where he advised insurance clients across the sector on performance improvement, due diligence, and finance transformation. Ed spent 10 years in senior leadership roles at RSA, including CFO, Central & Eastern Europe & Middle East, with a two-year hiatus at BUPA as Finance Director, International Development Markets. Ed returned to RSA for two years as
Finance Director, UK Commercial Lines, before joining Jensten.

Graeme Lalley

Chief Operating Officer

Graeme joined Jensten in 2021 as part of the business’ acquisition of Tasker. With more than 20 years in insurance and financial services, his experience has focussed on technology, change management and business transformation, predominately in the M&A and post-merger integration space, as well as technology-led product distribution opportunities. Graeme leads on Jensten’s strategy for transformation, technology, operational excellence, and acquisition integration, overseeing the teams that deliver these programmes.

Starting his career at Hewlett Packard, he moved to AWD Chase de Vere, where he became Head of IT. He joined Bluefin where he held several senior leadership positions with responsibility for IT and operations, before being appointed as the CIO of the joint Jelf/Bluefin business, following Marsh’s acquisition and merger of the two businesses. Having spent a year as GRP’s CIO, Graeme then joined Tasker, where he spent three years as COO.

Fran Caldwell

Chief People Officer

Fran joined Jensten in May 2026 as Group Chief People Officer, bringing 25+ years in people leadership roles, scaling, transforming, and elevating people functions and leadership across international, high-growth businesses. She brings a commercial and people first mindset with deep care in partnering leadership teams to transform people functions and their people leaders into a driving force for engagement, innovation, and commercial success. 
 
She most recently served as Chief People Officer at Gentrack, a global SaaS technology company, where she led the people strategy across multiple markets during a period of significant growth and change. Her expertise spans employee engagement, leadership development, reward and recognition, and organisational effectiveness, with experience at companies including Barclaycard, Intertek, and KPMG.
 
At Jensten, Fran plays a key role in shaping and delivering the Group’s people strategy, ensuring the business continues to attract, develop and retain exceptional talent while supporting its ambitious growth journey.

Gareth Birch

CEO Broking

Gareth joined Jensten in April 2026 and is a highly successful insurance leader with over 20 years’ experience at Board and Executive level.  He has a strong track record of delivery across small, medium and large organisations spanning corporate, SME and personal lines insurance.
 
Starting his insurance career in sales to build a large book of clients in the Leisure sector his key leadership roles have included Managing Director, Retail at JLT UK and Managing Director, SME and Personal Lines, UK Retail at Gallagher.
 
He is known among his peers for his strategic vision and ability to solve complex organisational design problems. He has a strong client focus and a record of building high performing teams and trusted relationships with colleagues and clients.
 
All of this is underpinned by clear and confident communication skills.

Jaime Swindle

CEO Product & Distribution

Jaime joined Jensten in October 2026. She is an award-winning insurance leader and Chief Executive Officer of Geo Underwriting Services, known for transforming businesses into high performing, multi award-winning Managing General Agents.

Starting her career as an apprentice at an independent broker in the mid-1990s, Jaime combines strategic vision with a strong understanding of brokers’ day-to-day realities. Over nearly 30 years, she has led major transformation programmes, driven growth, and built innovative digital product portfolios across the market.

A trailblazer, Jaime was the first female Managing Director in Bravo Networks’ 30-year history and was named one of Cranfield University’s Women to Watch in 2021. As CEO of Geo, she has led its evolution into a leading UK commercial MGA, supporting thousands of brokers.

Passionate about people, Jaime champions strong partnerships, inclusive cultures, and the development of future talent across the industry.

Central Functions Leadership

Steve Folkard

Chief Risk and Compliance Officer

Steve joined Jensten in 2021 as Group Risk & Compliance Director. With over 35 years’ experience in financial services, Steve is responsible for overseeing the business’ approach to regulatory compliance, governance, and risk management. He previously served as Secretary to the All-Party Parliamentary Group on Insurance & Financial Services and as Chairman of the Pensions and Savings Committee of the ABI.

Steve spent over 10 years at AXA in senior roles, including Head of Pensions Marketing and Head of Pensions & Savings Policy. Following a period as Director at PA Consulting Group, he was a Director at PwC, in the Insurance and Investment Management Team, leading on technical and regulatory change across all UK Insurance Markets. Steve spent the following 5 years as Group Compliance Director at BGL, with oversight for multiple brands, including the UK’s leading aggregator Comparethemarket and French aggregator Les Furets.

Jonathan Skinner

Group Markets Director

Jonathan joined Jensten in 2021 with responsibility for placement strategy and market management, having spent 15+ years leading strategy and business development in high growth businesses.  

After starting his career as a Lloyd’s underwriter in the mid-2000s, Jonathan formed a Managing General Agent (MGA) in 2010. Following the sale of that business to W R Berkley in 2013, he became the Head of Development for their UK insurance company. Prior to joining Jensten, Jonathan was the Capacity Director for Gallagher’s underwriting division, where he spent six years leading strategy and capacity management. Since 2016, Jonathan has been a Non-Executive Board Director of the UK’s MGA trade association, the MGAA.